Introduction

• This website and the services, including all mobile applications connected to it (collectively the “Services”) and any offer or sale of activities (the “Offered Services”) and the reservation of these offered Services (the “Reservation ”) Through the Site, are owned and operated by Luxuria Voyages SASU (hereinafter also referred to as“ we ”,“ our ”or“ our ”). These Business Terms (the “Terms”) set out the terms and conditions under which visitors or users (collectively, the “user” or “you”) may visit or use the Site and / or the Services and purchase Products. .

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• By accessing or using the Services, you acknowledge having read and consented to these terms and conditions, and you agree to be bound by them. If you do not agree to all of the terms, you must not access the site or use any of the Services. Read these conditions carefully before accessing or using our site or our Services, or subscribing to a subscription. Under these conditions, you will find out who we are, how we sell our travel subscriptions to you, how you can cancel a travel subscription and what you can do in the event of a problem.

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• You represent that you are of legal age and have the legal authority, the right and the power to enter into a binding agreement based on these conditions, to use the services and to purchase a subscription. If you are not of age, you cannot use the services.

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• This Site is hosted by Wix.com

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• These conditions are provided in French. In the event of a discrepancy between the French version of this document and any of its translations, the French version will prevail.

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• To benefit from our services, you must be at least 18 years old, be resident in France and have the legal authority, right and power to sign these conditions as a binding agreement. You are not authorized to use this site and / or to benefit from our services if it is prohibited in your country, or by any law or regulation which is applicable to you.

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• In addition, before placing and confirming an order, you must read and agree to these terms.

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• You can download and print these Terms.

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Product Description

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• You must carefully read the description of the service offered before placing an order. The description of the telephone appointment and subscription to a package service presents the essential characteristics of the services and / or subscription to a package in accordance with Article L. 111-1 of the Consumer Code. These descriptions are designed to provide you with the most complete information possible on these characteristics, without being exhaustive. The photographs, drawings and descriptions of the services offered are provided for information only and are not binding on us.

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• We cannot be held responsible for any damage resulting from failure to comply with these instructions for using the services offered on our website.

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Purchase of services offered

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• Any purchase of a proposed subscription is subject to the conditions applicable at the time of such purchase.

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• Through our site and our services, we allow you to make telephone appointments free of charge.

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• When you make payment for one of our packages, you acknowledge that: You are required to read the full list and description of the services offered before committing to book them, and you are entering into a legally binding contract for reserve a service offered when you complete the subscription process.

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• You can choose the services offered and the available appointments that you intend to book on the date and time of the appointment of your choice, and by clicking on the corresponding button. The prices that we charge are indicated on the site or the services of our packages. We reserve the right to modify at any time the prices of the proposed services displayed (provided that only you are charged the agreed amount before any price modification), and to correct any pricing errors that may occur inadvertently, with effect for the future.

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• Before clicking on the "book" button, all the services offered and the appointments you have chosen, including the total price, are displayed again in a booking summary. You can then identify and correct any entry errors before definitively validating your reservation. By clicking on the “Book” button, you place a firm order to reserve the Services offered during the chosen appointment.

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• We will then send you an automatic confirmation of receipt of your reservation request by e-mail, in which your reservation will be summarized again and you can print or save using the corresponding function. Automatic confirmation of receipt only documents receipt of your reservation request and does not constitute acceptance of this order from us.

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• The legally binding agreement for the reservation of the services offered is only concluded when we send you a notice of acceptance by e-mail. We reserve the right not to accept your reservation request. This does not apply in cases where we offer a payment method for your order and you have chosen it, if a payment process is initiated immediately. In this case, the legally binding agreement is concluded when you complete the Booking process, as described above, by pressing the "Booking subject to payment" button.

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• You hereby agree to make all monthly payments in full before departure of the trip. We reserve the right to refuse to provide this service at any time if payment is not made.

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• You can save your preferred payment method for later use. In this case, we will keep your payment credentials in accordance with the standards applicable in our industry (for example PCI DSS). You will be able to identify your stored card by its last four digits.

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Coupons and other Offers

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• We may from time to time offer coupons, or discounts and other offers (the “Offers”) relating to our offered Services. These Offers are only valid for the period that may be indicated therein. Offers may not be transferred, modified, sold, traded, reproduced or distributed without our express written permission.

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Cancellation and refund policy

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• Cancellation of a trip for any reason is free by postponing the dates 30 days before the departure of a trip by sending us an email to contact@luxuria-voyages.fr

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• Otherwise, a reimbursement of 60% of the sums paid will be reimbursed to you (except in the event of death or serious illness / accident giving the inability to travel = total reimbursement of the sums paid)

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• The trips offered may occasionally be canceled for reasons beyond our control, such as acts of nature. In this case, you will be given a refund.

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Termination of a plan

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• In the event of death / serious illness giving rise to the inability to travel, a total refund of the sums paid will be granted to you, subject to the presence of proof.

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• In case of personal reason, a reimbursement of 60% of the sums paid will be granted to you.

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Guarantee of the Services offered

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• Except as expressly provided in these Terms and to the fullest extent permitted by applicable law, we expressly disclaim any other warranties or conditions, whether made orally or in writing, including, but not limited to, concerning accuracy, timeliness, completeness, results, performance, freedom from errors or interruption of performance, title, quality, quality of information, peaceful enjoyment, quality merchantability or fitness for a particular use (even if we have been informed of that use), as well as any representations, express or implied warranties or other conditions arising out of the course of the performance, the conduct of business or the use of commerce.

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Member account

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• To access and use certain sections and features of our Site, you must first register and create an account (“Member Account”). You must provide precise and complete information when creating your Member Account.

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• If someone other than yourself accesses your Member Account and / or any of your settings, they will be able to perform all actions available to you, including making changes to your Member Account. Therefore, we strongly encourage you to keep your Member Account login credentials secure. All such activities may be deemed to have taken place in your name and on behalf of you, and you will be solely responsible for all activities that take place on your Member Account, whether or not you have specifically authorized them, and for all damages. , expenses or losses that may result from these activities. You are responsible for activities performed on your Member Account in the manner described if you have allowed the use of your Member Account negligently, not taking reasonable care to protect your login credentials.

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• You can create and access your Member Account through a dedicated web page or by using a third party platform such as Facebook (the “Social Network Account”). If you register through an account of a third-party platform, you authorize us to access certain information about you, which is stored in your Social Network Account.

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• We may terminate or suspend, temporarily or permanently, your access to your Member Account without incurring our liability, in order to protect ourselves, our Site and our Services or to protect other users, including if you violate any provision of the these Terms or any applicable law or regulation in connection with your use of the site or your Member Account. We may do so without notice to you if the circumstances require immediate action; in this case, we will notify you as soon as reasonably possible. In addition, we reserve the right to terminate your Member Account without cause, by sending you two months' notice by email, if we terminate our Member Accounts program or for any other reason. You can stop using your Member Account and request its deletion at any time by contacting us.

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Intellectual property

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• Our Services and related content (and any derivative work or improvement thereof), including, but not limited to, all text, illustrations, files, images, software, scripts, graphics, photos, sounds, music , videos, information, content, materials, products, services, URLs, technologies, documentation, trademarks, service marks, trade names and trade dress and interactive features, as well as all intellectual property rights therein, are our property or under our license (collectively, "Our Intellectual Property"), and nothing herein grants you any right in connection with Our intellectual property. Except as expressly provided herein or if required under mandatory provisions of applicable law for the use of the Services, you will not acquire any right, title or interest in Our Intellectual Property. All rights not expressly granted in these conditions are expressly reserved.

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• If the proposed Service that you have booked requires or involves the use of digital content such as music or videos, the rights indicated on the Site for that Booking will be granted to you.

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Exclusion of warranty for the use of the Site and the Services

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• The Services, Our intellectual property and all documents, information and content provided in relation to them which are made available to any user free of charge are provided "as is" and "as available", without any warranty of any kind. whether express or implied, including any warranties of fitness for a particular purpose and any warranty regarding the safety, reliability, timeliness, accuracy or performance of our services, except in the event of malicious non-disclosure of defaults. We do not guarantee that our Free Services will be provided without interruption or error, or that they will meet your needs. Access to the Services and the Site may be suspended or limited due to repairs, maintenance or updates. The warranty of the Products you have purchased from us, as mentioned in the section "Warranty of the Services offered" above, will not be affected.

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Compensation

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• You agree to defend and hold us harmless against all actual or alleged (including, but not limited to, reasonable attorneys' fees) claim, damage, cost, liability and expense. ) arising out of, or related to, your use of the Site and the Services in violation of these Terms, including in particular any use that would violate the limitations and requirements set out in these Terms, unless such circumstances are not caused by your fault .

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Limitation of Liability

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• To the fullest extent permitted by applicable law, we disclaim all liability for any amount or type of loss or damage that may result to you or any third party (including any direct or indirect loss and any loss of income, profits, customer, data, contract, as well as any loss or damage resulting from, or related to, business interruption, loss of opportunities, loss of anticipated savings, waste of management or office time , even if it is foreseeable, in relation to (i) this Site and its content, (ii) the use, inability to use or the results of the use of this site, (iii) any site web linked to this Site or the documents on these linked web sites.

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• We cannot be held responsible for a delay or a breach of our obligations arising from these Conditions if this delay or this breach results from a cause beyond our control and / or a case of force majeure within the meaning of article 1216 of the Civil Code.

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Modification of the Conditions or the Services; interruption

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• We reserve the right to modify these Terms whenever necessary, at our sole discretion. You should therefore consult them regularly. If we change these Terms in any material way, we will notify you that material changes have been made to them. Your continued use of the Site or our Service after such a change will constitute your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not access or use the Site or the Service.

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• We may change the Services, stop providing the Services or any feature of the Services we offer, or create limits for the Services. We may terminate or suspend access to the Services permanently or temporarily for any reason, without any liability. We will notify you sufficiently in advance if this is possible in the given circumstances and we will reasonably take your legitimate interests into account in any such action.

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Links to third party sites

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• The Services may include links that take you away from the Site. Unless otherwise stated, linked sites are not under our control and we are not responsible for their content, any links they contain, or their changes or updates. We are not responsible for any transmissions received from linked sites. Links to third party sites are provided for convenience only. If we add links to other websites it does not mean that we endorse their owners or their content.

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Applicable right

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• These Conditions are governed by and interpreted in accordance with the laws of France with the exception of the rules of conflict of laws.

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• If you wish to draw our attention to a subject, a complaint or a question concerning our site, contact us: contact@luxuria-voyages.fr

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• If, after contacting us, you feel that the problem has not been resolved, you will have the right to have recourse to the consumer mediation procedure in the event of a dispute, in accordance with articles L.611-1 et seq. Of the French Code of the consumption. To submit your request to the Consumer Ombudsman, complete the online dispute resolution form available at the following address:

• https://ec.europa.eu/consumers/odr/main/?event=main.home2.show

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Various

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• No waiver of a breach or default hereunder may be considered as a waiver of a previous or subsequent breach or default.

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• The article titles used in these Terms are used for convenience only and have no legal substance.

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• Unless otherwise specified, if any part of these Terms is found to be illegal or unenforceable for any reason, it is agreed that that part of these Terms will be deleted, the other terms of these Terms will not be affected and will remain. in force.

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• By accepting the Conditions, you agree not to contest the probative value of the documents exchanged via the Site, on the basis of their electronic nature. The computerized registers are considered as proof of communications, subscriptions and payments made between us.

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• Your acceptance of the Conditions constitutes a proof agreement, within the meaning of article 1368 of the Civil Code.

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• You may not assign your agreement with us under these Terms, or your rights or obligations hereunder, in whole or in part, without our prior written consent.

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• These Terms constitute the entire agreement and supersede all previous written or oral agreements between you and us relating to the Services and the sale of the Products.

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• The provisions of these Terms, which by their nature must survive any action on our part, will survive, including, but not limited to, the provisions relating to indemnities, waivers, disclaimers, limitations of liability and this "Miscellaneous" article.

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Contact us

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To contact us, send an e-mail to:

contact@luxuria-voyages.fr

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Last revised: 07/13/2021

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